Support Worker

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2018-05-23 Care Homes Job Title: Support Worker

Job Setting: Clients Home

Job Role: Carer / Support Worker

Date Posted: 23 Apr 2018

Job Location: Gravesend , Kent

Salary: £7.83 to £10.00 per hour Bonuses and paid holiday

Hours: Full Time or Part Time

Contact Name: Naomi Snooks

Job Reference: Community Carer


Responsible to: Senior Care Assistant, Deputy Manager, Registered Manager


Purpose of the Role:

To ensure that service users’ physical, personal, psychological, spiritual and cultural needs are met, whilst promoting personal and physical independence and choice.


Key Tasks:

To assist in the direct care of all aspects of the service users’ assessed needs, which may include:

  • Assisting service user’s in washing, bathing, dressing and undressing
  • Assisting service user’s with their toileting needs, including continence promotion
  • Assisting in the preparation of meals and drinks, assisting people who are unable to feed themselves and ensuring that each person receives the meal or diet that he/she has requested and is suitable for his/her needs
  • Helping with mobility difficulties, which will include use of equipment. Assisting with mobility, including use of mobility aids e.g. hoists and stand aids, where appropriate
  • Supporting people with any communication difficulties including use of hearing aids and glasses.
  • Bathing in bed, pressure area, mouth care, and eye care
  • Reading the care plan to be aware of individual needs and completing reports, as required
  • Completing other records including fluid, nutrition, personal hygiene and Body maps charts
  • Taking part in staff and relatives meetings
  • Changing beds, tidying bedrooms and emptying commodes
  • Light cleaning duties, as necessary.
  • Assisting in monitoring service users’ weight
  • Assisting and attending when outings are arranged
  • Supporting new staff, which may include them shadowing you whilst you show them how a job needs to be done correctly
  • Answering your telephone, this maybe about the service user’s you visit that day
  • Undertaking any other duties as required, in order to keeping our service running smoothly, as delegated by senior staff



  • Ensuring the delivery of quality care at all times by actively listening, observing and continually assessing each person’s needs, wishes and preferences
  • Passing on relevant information about the service users to senior staff, in order that appropriate care is given, paying particular attention to any changes observed in service users’ physical or psychological condition
  • Providing information to senior staff so that the individual plan of care may be regularly reviewed and updated
  • Reporting immediately to the senior person in charge, any accident or untoward incident, that may occur to a service user, a member of staff or visitor.
  • Promoting independence of all service users to the ability they are capable of, taking into account their needs and wishes
  • Working as a team player and demonstrating loyalty, flexibility and commitment and a desire to want to make a difference in people’s lives
  • Maintaining confidentiality at all times
  • Helping to maintain a safe environment for service users,  through awareness of health and safety policies and by attending training, as required
  • Maintaining service users’ privacy and dignity at all times and speaking with them in a respectful way
  • Protecting service users’ human rights
  • Recognising personal and legal responsibility in safeguarding service users.  Understanding what constitutes abuse, recognising and reporting abuse immediately to a senior person
  • Not providing or accepting a standard of care or behaviour below that expected by the company and reporting to a senior person if a colleague’s work practices have fallen below this, including the use of the whistleblowing procedures, if necessary
  • Gain consent for each task undertaken
  • To administer medication as per care plan
  • Safe administration of medication and feed via PEG feed


How to Apply:

If you would like to be considered, please click 'Apply' below and attached your latest CV.


  • Caring and Compassionate
  • Full training given

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