Staff Coordinator

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2018-05-23 Care Homes Job Title: Staff Coordinator

Job Setting: Agency Office

Job Role: Care Coordinator / Administrator

Date Posted: 23 Apr 2018

Job Location: Sheffield , South Yorkshire

Salary: Negotiable depending on experience

Hours: Full Time

Contact Name: Alison Taylor

Job Reference:


Home Instead Senior Care – North Sheffield

Staff Coordinator

An exciting opportunity has arisen for the position of full-time Staff Co-ordinator in a professional, well-established, Company to be based at our Sheffield North Office at Nether Lane.

The successful candidate will play a vital role in effectively scheduling and coordinating important services for our clients. The Staff Co-ordinator will be responsible for effective management of CAREGiver resources and adapt to the changing needs of our clients, whilst maintaining an exceptional overall client and CAREGiver experience.  This is a fantastic career development opportunity which offers a competitive salary and benefits package.


Home Instead Senior Care is the world’s leading provider of non-medical home care and companionship services for adults.  With minimum visits of 2 hours, award winning training and an excellent reputation, we are immensely proud of the quality of care we provide.


Key Elements:


  • Be responsive to schedule changes and liaise with relevant clients, staff and team members.
  • To organise, supervise and maintain staffing schedules and billing using company database software and CAREGiver IQ timekeeping system.

· Successfully match the nature, skills and experience of CAREGivers to possible clients.

  • Build excellent relationships to fully support clients and CAREGivers, maintaining confidentiality at all times.
  • Undertake administrative support as required by Management Team.

The successful applicant will :

  • Be passionate about providing the highest quality of service with a ‘can do’, pro-active attitude.

· Have the ability to successfully match the nature, skills and experience of CAREGivers to possible clients.

  • Possess excellent communication, planning and organisational skills
  • Have the ability to keep calm under pressure and prioritise effectively.
  • Have relevant experience to undertake quality assurance, reviews and CAREGiver spot checks.
  • Provide customer service and CAREGiver support at the highest level.
  • Be flexible and positive in their approach to work with the ability to cope with change in a fast-paced environment.



  • Must have clear DBS.
  • Must have a full driving licence.
  • Good understanding of Microsoft Office packages and IT systems.
  • Be able to create and maintain administrative systems.
  • Ability to effectively supervise a dispersed workforce.
  • Be confident in establishing and maintaining excellent working relationships with clients and CAREGivers.


  • Working hours – 8:30 am - 5:00 pm – Monday to Friday
  • Salary negotiable depending on experience
  • Free parking
  • 22 days per year holiday entitlement + stats
  • Westfield Health Cover after completion of 3 month


How to Apply

If you would like to be considered, please click 'APPLY FOR THIS JOB' and attached your latest CV.


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