Care Coordinator

2018-05-24 Care Homes Job Title: Care Coordinator

Job Setting: Agency Office

Job Role: Care Coordinator / Administrator

Date Posted: 24 Apr 2018

Job Location: Windsor , Berkshire

Salary: £24,000 to £25,000 per annum

Hours: Full Time

Contact Name: Charlotte Evans

Job Reference:


Have you been working as a Coordinator for at least one year and have a background in the care sector? We are a small independent home care provider who believes in providing a service where clients feel listened to and can trust in our good communication. You will feel supported by our friendly and engaging team. Please apply if you are someone who is able to work both independently and as part of a team.

What we offer:

Competitive rates of pay

Paid training/NVQ

Free smartphone with call and data allowance

Free DBS/PVG check

Opportunity to progress within organisation and

Free uniform

Responsibilities will include:

  • Liaising with the Service Manager to ensure all visits are covered and the service is delivered in a timely manner and in line with CQC requirements
  • Speaking with carers at a senior level
  • Coordinating and distributing weekly rotas and responding to ad-hoc changes required to existing rotas
  • Ensuring working patterns are efficient and planned logically using roster software
  • Allocating and processing new care packages and assigning appropriate care workers
  • Liaising with Manager and supervisors to plan shadowing and sign off of new recruits and actively contribute to team meetings
  • Professional communication with customers and staff regarding care packages and encouraging feedback
  • Monitoring and confirming attendance at calls using electronic monitoring system
  • Management of carer holiday authorization and cover
  • Liaison with compliance officer regarding staffing requirement and attend interviews where required
  • Maintaining company data protection and record keeping policies
  • Taking part in out of hours on call rota (following training and induction) and on occasions to cover care calls
  • On occasions to visit new clients and undertake care planning and risk assessments
  • Attend training events and ensure knowledge is kept up to date
  • Complete staff supervisions and customer visits where necessary


Educational and additional requirements:

  • Secondary Education
  • NVQ level 2 or above
  • Driving licence and car
  • DBS check

County Care supports all their staff in their desire to progress and achieve and are always looking for people who want to progress further in the future.



  • Customer focussed
  • Passionate about your work
  • Excellent communicator
  • Clear thinker
  • Attention to detail
  • Accurate and logical
  • Good organizer and planner
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