Team Leader

2018-06-03 Care Homes Job Title: Team Leader

Job Setting: Agency Office

Job Role: Team Leader / Senior Carer

Date Posted: 04 May 2018

Job Location: Harrogate , North Yorkshire

Salary: £20,155 20,155 per annum Pension, Health Scheme, Benefits Scheme

Hours: Full Time

Contact Name: Sheena Van Parys

Job Reference:


Team Leader

Job Description

The Team Leader is expected to perform a variety of duties in the completion of service for clients & is expected to assist and support other staff members in order to provide the highest quality service to clients.

Main duties/responsibilities:

Accountable to the Head of Care:

  • Assist in the development of the philosophy, goals and objectives for Home Instead Senior Care.
  • Develop and maintain positive relationships with clients through visits, phone calls and care delivery.
  • Introduce CAREGivers to clients.
  • Ensure CAREGivers are shown the client journal and have a good understanding of client
  • Monitor and report any Health & Safety concerns.
  • Support the delivery of team meetings.
  • Observe and prepare sign off by the Head of Care of new CAREGivers as competent to work alone.
  • Carry out spot checks at appropriate intervals to ensure service is being maintained to a high level.
  • Participate in the on-call system.
  • Provide care to clients as required.
  • Update client journal, reporting any changes to the Client Care Manager.
  • Support CAREGivers to develop their role and levels of competence within agreed standards.
  • Monitor, mediate and log both client and CAREGivers activity.
  • Implement action to meet and maintain care standards
  • Attend weekly meetings with other Supervisors, Managers, Head of Care and office staff.
  • Work as part of a team of offering support as required in other areas.
  • Maintain confidentiality at all times for all Home Instead information including client, CAREGivers and office data.
  • Carry out any other duties required in the role of Team Leader as appropriate.


  • NVQ / Diploma level 2 minimum. Level 3 preferred.
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