Care Compliance Admin

About Us

We are a growing and person-centred domiciliary care provider committed to delivering outstanding care and support to people in their own homes. We are seeking an organised, proactive, and detail-oriented Care Compliance Administrator to support the management team in maintaining regulatory compliance, quality assurance, and operational excellence.

Role Overview

The Care Compliance Administrator will play a key role in ensuring the service remains compliant with CQC regulations, company policies, and contractual requirements. The successful candidate will support audits, inspections, quality monitoring, and general care administration to help deliver safe, effective, caring, responsive, and well-led services.

Key Responsibilities

Compliance & Quality Assurance

• Maintain and monitor compliance systems and trackers.
• Support the preparation for CQC inspections and local authority audits.
• Conduct internal audits of care files, MAR charts, staff records, and compliance documentation.
• Monitor action plans and ensure completion within agreed timescales.
• Maintain policies, procedures, and regulatory documentation.
• Produce compliance reports and quality assurance data for management.

Care Administration

• Support care coordinators and management with administrative tasks.
• Maintain accurate service user and staff records.
• Ensure care plans, risk assessments, and consent forms are reviewed and updated.
• Monitor training compliance and staff certification records.
• Support onboarding and recruitment administration where required.

Audits & Inspections

• Coordinate internal audit schedules.
• Prepare evidence folders and documentation for inspections.
• Track incidents, complaints, compliments, safeguarding concerns, and lessons learned.
• Ensure corrective actions from audits and inspections are implemented and monitored.

Reporting & Data Management

• Produce monthly compliance dashboards and KPI reports.
• Maintain electronic care management systems.
• Analyse compliance trends and identify areas for improvement.
• Support management meetings by preparing reports and minutes.

Essential Requirements

• Experience in a care, healthcare, or compliance administration role.
• Strong understanding of CQC Fundamental Standards.
• Experience conducting audits and maintaining compliance records.
• Excellent organisational and administrative skills.
• Strong IT skills, including Microsoft Office and care management systems.
• Ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills.

Desirable

• Experience within domiciliary care.
• Knowledge of safeguarding, MCA, DoLS, and care regulations.
• Experience using systems such as Access, Care Compliance, CarePlanner, Fourish (training), or similar.
• Level 3 Health & Social Care qualification or equivalent.

What We Offer

• Competitive salary.
• Ongoing training and development.
• Supportive and friendly management team.
• Opportunities for career progression.
• Pension scheme.
• Annual leave entitlement.