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Burton-on-Trent Home Instead gets thumbs up from CAREGivers


A Burton-on-Trent based home care company has been given the thumbs up by its caring staff, according to a satisfaction survey.

Home Instead Senior Care Burton-on-Trent, which specialises in relationship-led care for older people, has received a seal of approval with 100% of its CAREGivers recommending the Home Instead as a great place to work.

The independent survey results also revealed that 90% felt they were well matched to their clients and 100% are proud to work for the company.

John & Jenny Winfieldale, owners of Home Instead Senior Care Burton-on-Trent said: “We’re incredibly proud of our team. They are truly caring people who are dedicated to improving the lives of their clients. Care work is sometimes overlooked, but it takes a special combination of skills to meet our clients’ needs. To us they are all superheroes.”

The couple continued: “We are always working to improve the way we support our CAREGivers and to make sure we have happy workers. If our CAREGivers aren’t happy then it’s unlikely that our clients will be.”

“The survey told us that 100% of our CAREGivers understand how their role contributes to our goals of becoming the most respected care company by changing the face of ageing.”

One CAREGiver commented, “I cannot think of a better place to work. There is such a good connection and communication between office and caregivers. The company and managers really CARE about their clients and their caregivers. Clients are always matched and you are always given enough time to really care and make a difference.” More than 5,000 CAREGivers and 5,000 clients across the 190-office network were questioned as part of the annual survey by Smith & Henderson.

With significant growth in the number of clients they serve, Home Instead currently has vacancies for CAREGivers in the local area.

For more information on working with Home Instead Senior Care, call 01283 539917 or visit

Press Contact: Lindsay Jones, Calvin Marketing, 01477 571 888,

Editors Notes: About Home Instead Senior Care: • Home Instead Senior Care UK is a national homecare provider which specialises in providing non-medical care and companionship in the home for older people. It also delivers specialist Alzheimer’s and dementia care plus end-of-life and respite care. • Its unique service is tailored to the needs of individual clients and the amount of care they require to be able to continue to live in the comfort and familiarity of their own home as long as possible. • Home Instead Senior Care’s CAREGivers have the time to build relationships with their clients during their visits, which are a minimum of one hour. • Home Instead Senior Care was brought to the UK in 2005. 11 years on, it has over 190 offices caring for over 8,000 clients. It provides five million hours of relationship-led homecare each year. There are 8,500 CAREGivers providing care and companionship ‘the Home Instead Way’ across the UK. • Home Instead Senior Care is the first and only homecare provider to hold the Queen’s Award, the highest accolade available to UK businesses, in recognition of the innovation its bespoke model has brought to the care sector. • Home Instead Senior Care was the first homecare provider to receive an inaugural Princess Royal Training Award, which demonstrates outstanding training and skills development programmes. • Home Instead Senior Care holds the most Care Quality Commission (CQC) Outstanding ratings out of any homecare provider regulated by the CQC, testament to the strength of its relationship-led model. It currently has 17 Outstanding Ratings across its network. • Home Instead Senior Care recruits its CAREGivers, the backbone of its model, based on compassion and empathy. Age is not a barrier to a career in care with Home Instead either, it has CAREGivers in their 50s, 60s, 70s even in their 80s. It has 5,000 jobs in quality care to fill in 2017.


click here for more details or to contact Home Instead Senior Care (Burton Upon Trent)