Ashridge Home Care Triumphs at Buckinghamshire Business Awards

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Last Updated: 04 Oct 2024 @ 00:00 AM

Ashridge Home Care, a family-owned company based in Amersham, celebrated a remarkable evening at the annual Buckinghamshire Business Awards, clinching both the Excellence in Customer Experience and the Community Champions Award. The event took place last week on October 9th at Aylesbury’s Waterside Theatre, spotlighting the region's finest businesses.

Founded in 2016 by Trudi Scrivener, Ashridge Home Care has quickly established itself as a leader in the home care sector, earning an ‘Outstanding’ rating in caring category from the Care Quality Commission (CQC). With over 100 dedicated carers, the company provides 24/7 live-in care and hourly visiting services tailored to the unique needs of clients, including older people and those living with conditions such as Parkinson’s, Dementia, and for rehabilitation care following a hospital stay.

"We are incredibly proud of these awards, which reflect our absolute commitment to exceptional customer care," said Trudi Scrivener. “Choosing care can be a daunting experience for families and often comes at a time of crisis, our team is dedicated to guiding them through these challenges, ensuring that people can remain in the comfort of their own homes.”

The Buckinghamshire Business Awards are renowned for their rigorous judging process, making Ashridge’s dual victories even more significant. This marks the first time a care company has received the coveted Customer Excellence Award, underscoring the high standards set by Ashridge Home Care.

The Community Champions Award, sponsored by Chandler Garvey, highlights businesses that actively contribute to their communities through fundraising and support initiatives. The judges praised Ashridge Home Care for its commitment to breaking down prejudices within the care industry and fostering a supportive environment for both clients and staff.

"Community is vital to a person’s well-being, and we strive to maintain strong relationships with local providers and charities," Trudi added. “We run several dementia cafés and partner with organisations like the Chiltern Neuro Centre to create empowering environments for those we provide support to.”

The Excellence in Customer Experience Award, sponsored by Buckinghamshire Building Society, acknowledges businesses that prioritise customer satisfaction and demonstrate continuous improvement in their service delivery. The judges recognised Ashridge's professional yet caring approach, highlighting the company’s strong values and commitment to customer care.

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