Hertfordshire Care Providers Association 2012 Finalist - Helping Hands Home Care (St Albans)

Recipient: Helping Hands Home Care (St Albans)

Date: Friday 30 Nov 2012

Winsome is a finalist in the HCPA 2012 Awards in the Care Worker: Homecare of the year is a delightful personality, you can’t help but smile when you are with her. She is a very professional and pro active carer. Since caring for her customer there have been a great improvements in the cleanliness of the property, the customer’s diet and general well-being in terms of stability and emotional and mental stimulation. She has arranged O/T Assessments without any prompting, become involved in the Dementia Day Centre, by helping out at the Christmas Party. She has also introduced her customer to other projects in the community e.g. weekly trips to the library were they take out books and speaking books. On the last visit to the library the staff were delighted that we were the first person to use their stair lift which had been installed for a year! Winsome records all information and meds accurately and has excellent communication skills - I just adore her.