Search 521 UK Nursing Agencies providing Nurses to all parts of the UK.
Click to view important information about the Reviews & Review Score
We receive approximately 20% of Reviews through website submission and 80% of Reviews through Review Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Service User/Client or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews submitted to care providers so that they may make a response to be published with the review.
The Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Reviews.
For further information on Reviews and the Review Score please click here.
Review submitted from a Postal Card by E P (Client) on Wednesday 12 July 2017. Relates to June 2017.
Your client is pleased with the care she receives.
She very much appreciates the fact that her carer comes daily and is always the same person.
Her carer comes for approximately one hour to ensure she is ready (and in) for bed before she leaves.
How likely would you be to recommend Nurse Plus (Taunton)? Extremely Likely
Management: Excellent
Value for Money: Good
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Marjorie H (Wife of Client) on Thursday 29 June 2017. Relates to June 2017.
The carer from Nurse Plus is a very caring and helpful person. My husband can be very difficult to care for at times as he is unable to look after himself in all avenues of caring.
How likely would you be to recommend Nurse Plus (Taunton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by J C (Client) on Thursday 29 June 2017. Relates to June 2017.
Very pleased with the service received from the carers and the support they give.
Prefer to keep the same carers as much as possible.
How likely would you be to recommend Nurse Plus (Taunton)? Likely
Management: Satisfactory
Value for Money: Satisfactory
Care / Support: Satisfactory
Staff: Good
Overall Standard: Satisfactory
Treated with Dignity: Satisfactory
Review submitted from a Postal Card by E F (Husband of Client) on Thursday 29 June 2017. Relates to June 2017.
Nurse Plus has provided daily care for my wife, who is afflicted with dementia. This care has been given with diligence and kindness throughout the last year, without fail.
Attendance has been punctual and with the utmost consideration for my wife's needs.
How likely would you be to recommend Nurse Plus (Taunton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Tye W (Client) on Friday 2 June 2017. Relates to May 2017.
I have found Nurse Plus staff very friendly and have dealt with any problems efficiently. I also found the carers very helpful and understanding of my needs and with dignity.
How likely would you be to recommend Nurse Plus (Plymouth)? Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Good
Staff: Good
Overall Standard: Good
Treated with Dignity: Excellent
Review submitted from a Postal Card by M J (Mother of Client) on Tuesday 4 April 2017. Relates to June 2016.
I was very happy with the staff care that was provided in our home, regular nurses so my son got used to who was looking after him. Very prompt when starting a shift, had a polite manner. When my son was feeling really unwell, they would try to cheer him up. The paperwork on giving medicines and the report of the day is very clear. The rota was organised with myself 1 month in advance, if one nurse was sick, it would be covered by another and they would sort it, not expect me to have any hassle. For us, as a family, it takes a big fight to get help in the home, nothing was given to us easily. I am a very determined mum. Sadly my son died last year and my whole world has gone.
How likely would you be to recommend CLCA Nursing Agency? Likely
Management: Good
Value for Money: Good
Care / Support: Good
Staff: Good
Overall Standard: Good
Treated with Dignity: Good
Review submitted from a Website Submission by Sue P (Friend of Resident) on Thursday 15 September 2016. Relates to September 2016.
The owner, manager and the carers I have met from First Call Nursing Agency have all been of an exceptionally high standard. My friend was not always the easiest of clients and her house was a difficult one to work in, but the First Call Nursing Agency team were lovely. While all very different characters they all showed infinite kindness, warmth and patience with my friend. They all brought a sense of humour to their work, were very practical, reliable and professional at all times - often doing more than was required of them and always treating her with respect and dignity. My friend became very fond of them and they certainly made the last months of her life a lot more comfortable than they would have been.
Having had experience of other agencies in another part of the country, I can not recommend them highly enough.
How likely would you be to recommend First Call Nursing Agency? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Good
Review submitted from a Postal Card by Carol J (Client) on Wednesday 18 November 2015. Relates to October 2015.
My review, I was treated in an honest way and treated with upmost respect.
How likely would you be to recommend Nurse Plus (Canterbury)? Extremely Likely
Management: Good
Care / Support: Good
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Julie M (Client) on Thursday 8 October 2015. Relates to October 2015.
Very happy with all my night carers.
How likely would you be to recommend Interserve Healthcare (Portsmouth)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Wendy M (Client) on Tuesday 1 September 2015. Relates to August 2015.
Very satisfied with the help and service I am given.
How likely would you be to recommend Nurse Plus (Salisbury)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Robert D (Client) on Wednesday 26 August 2015. Relates to August 2015.
All our comments would have been the good and excellent categories if you had not experienced a sudden and unwarranted staffing shortage.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Philip K (Son of Client) on Wednesday 26 August 2015.
My mother has complex needs which are clearly laid out in the 'Care, Risk and Task Plans'. Increasingly we are discovering that much of the 1 hour morning visits is not delivering even 25% of the agreed tasks. When we raise the issue there is some improvement for a few days and then a rapid decline of service. Management are aware of our concerns but appear to be unable to improve the service. Some of the carers are very good but these are employed on the 1/2 hour evening visit where less tasks are scheduled. A recent oversight resulted in a potentially risky situation which was averted (just) by a family visit.
How likely would you be to recommend Nurse Plus (Southampton)? Unlikely
Management: Good
Value for Money: Poor
Care / Support: Poor
Staff: Satisfactory
Overall Standard: Poor
Treated with Dignity: Satisfactory
Sian, Branch Manager at Nurse Plus (Southampton) responded to this review on 16 Sep 2015:
This review was created before we had a meeting with the service user's son and he highlighted his concerns to us. Upon receiving this information we immediately reviewed the care package and the carer in question was removed. We introduced a new carer to the package who has proved to be very proactive in ensuring the service user receives the agreed care and support as agreed by the family. All reviews/meetings since have been positive.
Review submitted from a Postal Card by Linda Y (Daughter of Client) on Friday 21 August 2015. Relates to July 2015.
We are extremely happy with this agency. Their carers are compassionate, caring and very helpful, They not only care about their patients but also the relatives and always checking to make sure we are happy or if we have any concerns.
How likely would you be to recommend Nurse Plus (Bournemouth)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Diane S (Client) on Wednesday 19 August 2015. Relates to July 2015.
Satisfactory.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Good
Care / Support: Good
Staff: Good
Overall Standard: Good
Treated with Dignity: Good
Review submitted from a Postal Card by William C (Husband of Client) on Wednesday 19 August 2015. Relates to July 2015.
Early days! Not yet a fortnight. First impressions good! Clean, efficient and obliging carers.
How likely would you be to recommend Nurse Plus (Southampton)? Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Mavis B (Husband of Client) on Wednesday 19 August 2015. Relates to July 2015.
The co-ordinators do their best to supply the same carer for my wife who has Alzheimer's. The carers are very conscious of her needs and I am satisfied with their skills etc.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Monica B (Daughter of Client) on Wednesday 19 August 2015. Relates to July 2015.
Nurse Plus have just started caring for my mother- so early days yet, but first impressions good and definitely better than others. More time and additional "little things" given that others would not have thought of.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Good
Value for Money: Good
Care / Support: Good
Staff: Good
Overall Standard: Good
Treated with Dignity: Excellent
Review submitted from a Postal Card by Julie P (Daughter of Client) on Wednesday 19 August 2015. Relates to July 2015.
Have always had very good service from Nurse Plus, friendly, caring, professional staff. Great care to make clients feel at ease, very helpful and always showed respect to my mum.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Good
Value for Money: Good
Care / Support: Good
Staff: Good
Overall Standard: Good
Treated with Dignity: Excellent
Review submitted from a Postal Card by Lin M (Daughter of Client) on Wednesday 19 August 2015. Relates to August 2015.
My mother, aged 83, has been looked after by the carers at Nurse Plus for a year. My mother is not the easiest person to get on with and the carers have been very kind, helpful and given her the professional care she has needed and they all have done things for her that wasn't on their jobs to do. The carers at Nurse Plus all do think beyond the call of duty. I am a carer myself so know when I see professional care being done, as I live in Cornwall the office at Nurse Plus have been keeping me updated as to mums health and being. I would recommend this agency to anyone that wants professional carers and they do care, it's not just "a job" to the carers at Nurse Plus, well done them.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Eileen B (Client) on Wednesday 19 August 2015. Relates to August 2015.
Have had no complaints about the service, the staff always friendly and helpful, am always informed if staff member is going to be late from the office.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Excellent
Value for Money: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Veronica K (Client) on Wednesday 19 August 2015. Relates to August 2015.
Most of the carers are very kind and helpful, also cheerful, they are like friends.
How likely would you be to recommend Nurse Plus (Southampton)? Likely
Management: Good
Value for Money: Good
Care / Support: Satisfactory
Staff: Good
Overall Standard: Good
Treated with Dignity: Good
Review submitted from a Postal Card by Robin R (Client) on Wednesday 19 August 2015. Relates to August 2015.
I have been very satisfied with Nurse Plus. They are very reliable and carers very friendly and helpful.
How likely would you be to recommend Nurse Plus (Southampton)? Extremely Likely
Management: Excellent
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Postal Card by Frances W (Daughter of Client) on Tuesday 11 August 2015. Relates to July 2015.
Everything seems to be satisfactory, and they are very helpful in looking after Mum.
How likely would you be to recommend Nurse Plus (Canterbury)? Extremely Likely
Value for Money: Good
Care / Support: Excellent
Staff: Excellent
Overall Standard: Excellent
Treated with Dignity: Excellent
Review submitted from a Website Submission by Charles Smith (Client) on Monday 20 July 2015. Relates to July 2015.
So far the service from All -care, since March 2015 has been very mixed, we have had 15 late calls in the morning, of which 5 have been very late. So far this week we have not received a booking details sheet.
How likely would you be to recommend All Care (GB) Ltd? Neither Unlikely or Likely
Management: Good
Value for Money: Satisfactory
Care / Support: Good
Staff: Satisfactory
Overall Standard: Satisfactory
Treated with Dignity: Good
