The Mount, 43 Stafford Road, Stafford, Stone ST15 0HG
Group : AMG Consultancy Services Ltd
Person in charge: Geri Hart (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Latest Care Quality Commission* Report on AMG Nursing & Care Services - Stone: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for AMG Nursing & Care Services - Stone is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for AMG Nursing & Care Services - Stone in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Nursing Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Nursing Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for AMG Nursing & Care Services - Stone is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Nursing Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Nursing Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for AMG Nursing & Care Services - Stone is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
AMG Nursing & Care Services - Stone has a Review Score of 8 (8.000) from 1 Reviews
Review submitted from a Website Submission by Susan B (Daughter of Client) on Friday 21 July 2017. Relates to July 2017.
My Mum began using the Stafford service around February of 2017. There were a few teething problems but with a few phone calls and speaking to the carers, these were soon sorted.
Their care has been amazing, their service is friendly and most certainly reliable.
As in everyday life, there are some people you get on with better than others and this is the case with the carers but mum thinks they all do a fantastic job and looks forward to their visits.
The team contact me if there are any concerns and are confident to phone the paramedics if they feel there is a need.
I will end my review saying "great bunch of staff whose standards are high and more often than not go above and beyond their duty" thanks to each and everyone that have and still do care for my mum.
How likely would you be to recommend AMG Nursing & Care Services - Stone? Extremely Likely
There are no awards/recognitions posted yet for AMG Nursing & Care Services - Stone