Suite 4, Unit 9 Romans Business Park, East Street, Farnham GU9 7SX
Third Hand Care works in partnership with social care providers to ensure quality staffing needs and care provision requirements are met.
They aim to make a difference in every life they touch through delivery of high-quality healthcare with a deep sense of compassion. Their goal is to promote choice, dignity, independence, privacy and fulfilment of every individual patient through delivery of highest quality of care in a safe environment.
Core values are care and compassion, respect and appreciation for each other, teamwork and enjoying working together but more so honesty and integrity in all our dealings.
Supporting Nursing Homes with a wide range of qualified nurses and healthcare assistants.
Residential Care Homes
Ensuring staff and residents of Residential Care Homes have all the support they need.
Mental Health facilities
Making sure that no one faces a mental health challenges alone.
Helping individuals make their own choices in where they live, who they live with and who supports them.
Working to help clients with learning disabilities to perform everyday tasks
Third Hand Care provides an efficient on-call out-of-hours service ensuring that if needed, clients receive a response at anytime, their care workers understand that service users needs are of paramount importance and strive to deliver person-centred care.
Owner : Third Hand Healthcare Ltd
Person in charge: Rodgers Phiri (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 20
Services Offered: 24 Hour Nurse Care • Adult Care (18+) • Hospital Discharge • Live in Nurse • Respite Cover
Care Offered: Healthcare Assistant • Nursing/Care Home Nurse • Support Worker
Third Hand Care has a Review Score of 7.8 (7.833)
The Review Score of 7.8 (maximum of 10) for Third Hand Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Third Hand Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Nursing Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Nursing Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Third Hand Care is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Nursing Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Nursing Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Third Hand Care is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Arshwell M (Daughter of Client) on Tuesday 13 March 2018. Relates to January 2018.
Very helpful and excellent service
How likely would you be to recommend Third Hand Care? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent