11 Henry Close, Battlefield Enterprise Park, Shrewsbury SY1 3TJ
Owner : CLCA Company Ltd
Person in charge: Juvy Ardael (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 200
Services Offered: 24 Hour Nurse Care • Care for Children • Hospital Discharge • Live in Nurse • Nursing Care (on a contracted hours basis) • Respite Cover
Care Offered: Accident & Emergency Nurse • Community Nurse • General Practice Nurse • HDU Nurse • Healthcare Assistant • ITU Nurse • Nursing/Care Home Nurse • Paediatric Nurse • Support Worker
Latest Care Quality Commission* Report on CLCA Nursing Agency: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5.5 (maximum of 10) for CLCA Nursing Agency is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for CLCA Nursing Agency in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Nursing Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Nursing Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for CLCA Nursing Agency is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Nursing Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Nursing Agency needs 5 Reviews to receive the maximum score of 5 points.
The 1.5 Points relating to the number of positive Reviews for CLCA Nursing Agency is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
CLCA Nursing Agency has a Review Score of 5.5 (5.500) from 1 Reviews
Review submitted from a Postal Card by M J (Mother of Client) on Tuesday 4 April 2017. Relates to June 2016.
I was very happy with the staff care that was provided in our home, regular nurses so my son got used to who was looking after him. Very prompt when starting a shift, had a polite manner. When my son was feeling really unwell, they would try to cheer him up. The paperwork on giving medicines and the report of the day is very clear. The rota was organised with myself 1 month in advance, if one nurse was sick, it would be covered by another and they would sort it, not expect me to have any hassle. For us, as a family, it takes a big fight to get help in the home, nothing was given to us easily. I am a very determined mum. Sadly my son died last year and my whole world has gone.
How likely would you be to recommend CLCA Nursing Agency? Likely