Reviews for Fairway Homecare Ltd from homecare.co.uk

11 Oct 2019 by J T (Son of Client/Service User)

Fairway has provided friendly, punctual, reliable staff, who were great with my father and fantastic with supporting his needs. The office staff were always very helpful and professional. I'd happily recommend Fairway to anyone seeking care.

Review relates to July 2019.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


03 Sep 2019 by C M (Client / Service User)

I have always been very satisfied with the friendly and efficient service received from your staff.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


03 Sep 2019 by A B (Daughter of Client/Service User)

The care agency and carers have been very efficient and considerate in the way they have set up the cae package for my Dad. They have sought to treat Dad's needs and support him as he strives for independence. The carers are all efficient and kind although Dad has preferences for some of the carers.

Review relates to August 2019.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


21 Aug 2019 by Lesley M (Daughter of Client/Service User)

The service has been very good, any small issues are listened to and dealt with effectively and professionally. We have used several care agencies and Fairways have been the best to date. Carers are very professional and my mum has benefitted from their support. As with any agency there can be odd issues, we have only had the odd one, however, my mother is supported in expressing any concerns and feels safe and listened to. The agency responded quickly to resolve and checked my mother was happy with the outcome. We have used other agencies with good CQC ratings however we have met with all sorts of problems within other agency management. I would recommend, don't be put off by the CQC rating being requiring improvement - from our experience, I feel the improvements seem to have been made.

Review relates to August 2019.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


14 Feb 2018 by Dorothy B (Client / Service User) with assistance of Staff

I have been quite happy so far. I have only had them help for a short while but I am very happy.

Review relates to January 2018.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


10 Dec 2017 by Margaret E (Wife of Client/Service User)

Have always found Fairway to be excellent carers and are normally good timekeepers. We have had them for the last 2 years and they are a welcome relief after previous carers. They treat my husband with care and dignity and are always cheerful and chatty. He dislikes having a shower because of going upstairs, but one or two of the carers can always persuade him gently and he enjoys the shower! I have resisted one attempt to change our carers when my husband came out of hospital recently and they felt he required twice a day care with a different carer. However, I preferred to stay with Fairway and so did my husband.

Review relates to December 2017.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


19 Oct 2017 by Neil H (Son of Client/Service User)

The service provided has been professional and caring.

Review relates to October 2017.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


19 Oct 2017 by Mary W (Daughter-in-law of Client/Service User)

Fairway Homecare Ltd is very reliable. We have the same staff which on the whole is very good.

Review relates to October 2017.

How likely would you be to Review Fairway Homecare Ltd? Likely


08 Jun 2017 by Joan G (Client / Service User)

I have had about 5 different carers and all have been helpful and reliable so far. They have done all that I have asked of them.

Review relates to June 2017.

How likely would you be to Review Fairway Homecare Ltd? Likely


03 Apr 2017 by Stan S (Son of Client/Service User)

Having used several agencies over the past 2 years, Fairway Homecare Ltd is the first agency that we have encountered where carers really do care for the clients and it is more than just a job. They turn up on time (except in emergencies). Stay the full time and are a regular group. If there are problems then the office staff sort things quickly and efficiently. Their administration is also good and clear to understand.

Review relates to February 2017.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


03 Mar 2017 by E G (Client / Service User) with assistance of Staff

I'm answering questions for Auntie and she says that the service she receives is very good.

Review relates to January 2017.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


02 Feb 2017 by Lily F (Client / Service User)

On the whole, I have been quite happy with Fairway Homecare Ltd. Any problems have been quickly dealt with. The carers are excellent, efficient and caring.

Review relates to January 2017.

How likely would you be to Review Fairway Homecare Ltd? Likely


25 Jan 2017 by June A (Client / Service User)

Carers attend regularly and on time. They are very friendly, good sense of humour, caring and very thorough. They do everything asked of them.

Review relates to January 2017.

How likely would you be to Review Fairway Homecare Ltd? Extremely Likely


25 Jan 2017 by Peter M (Client / Service User)

Several morning of satisfactory help with showering and dressing.

Review relates to August 2016.

How likely would you be to Review Fairway Homecare Ltd? Likely