Thanks so much for taking the time to respond to our request for a review. Your mum is a superstar, and our coordinator, in particular, has grown very fond of her and has carried out the visit on a number of occasions, including the plumbing incident you mentioned. Your mum has been informed whenever there has been an unavoidable change to her visit time or the individual expected and has been more than happy with the explanations given.<br>It is an honour and a privilege to do what we do.