Thank you so much for taking the time to send a review. I believe that we have now reduced the call times to ensure that you are not paying for longer than is needed. Our carers know that they should be spending the full duration with you and we have addressed this with the team. Details re the medication box have been re-iterated to our carers. We continue to review all aspects of our care provision and ensure that we address and amend things that are not working so well to ensure that we are giving a good consistent level of care. We value all feedback. I am really pleased to hear that you are enjoying having our carers coming in to you.