We are thankful that you have taken the time to bring your experience to our attention and your feedback will be taken seriously. Rula Homecare is sorry that you have had a negative experience. We do invite clients and their families to feedback regularly and regret that you could not do this.<br>We endeavour to provide the highest quality of care and improvements are being made continually to improve the experiences of our clients. Feedback along the way would have allowed us to address issues as they arose.<br>We wish you all the best.