Many thanks Paul for your very kind review. I enjoy working with your mum and I am so happy to hear you can feel reassured that she is well cared for, safe and happy. Looking after our ladies and gents as if they were our own family is something that we strive for and expect to be at the forefront of all employed carers' minds and so it is very rewarding to hear that you feel this way. It is an absolute pleasure working with you to achieve the best quality of life possible for your mum. Best wishes, Emma.