Hello Kirsty,
I would firstly like to introduce myself, I am Jan and I oversee Quality and Compliance within the service, with the support of the Homecare team. We are all delighted to receive your fantastic review on the service we provide. We agree that our Health Care Assistances, do go up and above what is expected of them.
Thank you once again for this review and I will ensure this is shared with the teams involved.

Kind regards
Jan