Thank you for entrusting your dear mother's care to us. We are pleased to know that her experience of our care to date has been one of 'professionalism'. We are proud to use the latest healthcare technology as part of our service for all service users. It provides peace of mind to both themselves and their family, that their changing care needs and wishes will be responded to swiftly, with greater levels of efficiency and effectiveness, without delay. All staff are fully trained to the highest level to use both technology and their own compassionate, caring instincts, with due protocols following the company's regulated policies and procedures. We look forward to continuing to help your mother lead as full and independent a life as possible.