Thank you very much for the positive review. It was a pleasure supporting Mum and I am so pleased to hear that she felt secure and able to remain independent at home whilst you were away, which is our main aim. Sorry to hear about Mum's deterioration as it would be great to continue supporting her in her own home. I wish you and Mum all the very best and I will be sure to pass on your feedback to our manager and the wider team involved in the care package.