Thank you for the wonderful feedback, we all really feel that our relationship with your Mum, you and the rest of the family is something so precious. It is how our support should work and is a true example of how "to us it is personal". I think it is the partnership, love and concern that we all share for helping to keep your mum well and happy and happy at home that is a priority to all of us. Thank you for taking the time and trouble to write this review, it means a lot to us.