It's a pleasure to support your mum and I thank you for taking the time to provide feedback of our service, on behalf of yourself and your mum. <br> I couldn't agree more that we are so very lucky to have such a superb team of care workers, who genuinely have a passion for supporting others.  I am very proud of what they do and how they engage with our ladies and gents in such a caring and compassionate way.  Thanks again and I will be sure to share your comments with the team. Have a good day!