Thank you for submitting such a wonderful review. We try very hard to match our Clients' personalities with our Care Professionals. In this case, we were lucky that we had a retired nurse supporting your sister and they had nursing and Salford Royal in common. Music is also a great bonding tool and I think Neil Diamond and singing in general was another common denominator. Supporting with personal care, meal preparation and medication is all part of our support but common interests and hobbies go a long way to make our clients feel comfortable and happy in their own homes.