Thank you for writing in with such a positive review of our care for your parents. We are always really pleased to hear feedback about our service and to hear that we were able to provide caring, safe and reliable support which has allowed them both to continue to live at home up to a time of their choosing, is what we set out to do. We recognise that we are also providing invaluable reassurances to close family members too and that this is of equal importance to that of the clients we care for. We will ensure that your feedback is shared with the team. Thank you once again, it's very much appreciated.