Many thanks for your feedback and we are glad that you are eventually happy and satisfied with the service provided which is actually what we stand for. Furthermore, the service user form addressed to the deceased is just a standard format to get feedback not from the deceased but from the next of kin or any family member at the said address who has been part of the service all along and is able to comment on the service which is a way to get the honest feedback in order for us to be able to improve if need be.<br>We wish you and the entire family all the best and we will keep on providing the best care possible to all our clients because we truly and really care.