Thank you so much for your positive feedback. I am so glad we are providing good care and that you have noted that we go above and beyond to ensure comfort and best outcome possible. We aim to provide excellent services that work for all. Your trust in our service and the opportunity to support you and your loved one means a lot to us. I am sorry to learn that the value we provide to you seems costly. It is our goal to deliver the highest quality of service at a reasonable price so, I am keen to learn a little bit more about what prompted your feedback on cost. I will be contacting you to discuss further and see what we can do to help. We remain grateful that you took time to share your thoughts with us, I look forward to speaking with you.