Thank you so much for your wonderful feedback. Our team are recruited on their values - you can't care if you don't have the values of kindness, empathy and it helps if you have a good sense of humour to lighten the mood. We also match our clients with care professionals they will get on with. When it works it leads to people going the extra mile as you always would for someone you care for. Thank you for letting us know it has worked. We appreciate your involvement and help as it is always a team effort. Thank you.