Thank you for taking the time to provide us with your feedback and for awarding us a five-star rating. We are thrilled to hear that we have been able to provide your aunt with the additional support she needed and that our team's punctuality, respect and patience have been appreciated. We understand that managing home support from a distance can be challenging and we're glad to have been able to alleviate some of those difficulties. I will be sure to let the team know of this review. Kind regards