Anna these words are so cherished by all of us. It was such a pleasure and honour to help her and all of you. Care is about the individual and changing whatever we possibly can to provide the best and we are so priviledged to of been asked to do this for you. We loved and looked forward to the times we spent with your mum and all of you and meeting her needs was our pleasure. We are so pleased you had the best experience as we believe everyone deserves and really appreciate these words. It means so much to all of us. Our thoughts are with you all and we so hope you stay in touch.