Thank you for your kind words regarding our support of your husband. We are delighted to be of service to you, helping to enable your husband's dignity and independence. Keeping local residents safe and happy at home is our reason for being. Working collaboratively with you both has been thoroughly enjoyable for our Richmond & Twickenham Bluebirds. I'm pleased to hear our team is capable, friendly, approachable, and accessible. We are proud to deliver professional care and support that is values-led (kindness, empathy, compassion). Accessibility and transparency are of the utmost importance; our industry-leading openPASS system allows family members to access real-time care notes from anywhere in the world. Our team is available 24 hours a day, 365 days a year with our 'on call' service ensuring around-the-clock support. We strive to deliver the Richmond borough's gold standard of care and I'm so pleased to see we deliver this for you!