Thank you so very much for writing such a lovely review. We are truly gratified to hear that we were able to provide such great care and support for both your father and mother and that their regular carers formed such good relationships with you all. We are very proud of our kind and dedicated carers, and especially glad to hear their kindness and respectfulness will be remembered. Thank you once again for taking the time to send us your review and for your kind and considerate words.