Thank you for your lovely 5* review. It's lovely to know that you are so happy and that you have found the service to be professional, friendly and informative.  Having a dedicated client services manager for each client really helps to maintain excellent communication between the team, client and family which is so beneficial to all parties. We do employ some wonderful care professionals too and it's great to know that they are well-matched to your mother. Thank you for recommending Home Instead.