Dear Charlotte, thank you so much for taking the time to write this wonderful review. On behalf of the whole team, I would like to say that it has been our absolute pleasure to support your mother these last three years, and although we are sorry to see her go, we know how much she has wanted to move closer to you and think this is a really positive change for her. Our days are already much different without her. We wish her and you good health and happiness for the future.
With kindest regards.