I am sorry to hear of your disappointment in your experience of care from the MyLife team. I am hopeful your ongoing chats with our office team do make you feel valued and respected.  I do also hope you felt well supported this past weekend by our on-call team in organising emergency additional support for you at short notice and that the positive suggestions made to increase your care to better meet your needs results in a better care solution for you.<br>The office and management team are always available to talk, meet and work with you towards an improved service, please do continue to keep in touch with us.