Thank you for your kind words regarding the service we've provided to support you in your home. Our triple CQC outstanding home care and live-in care service is custom-built around each individual customer to create their happiest and most bespoke experience. Whilst we are not the least expensive care provider, our rigorous training programme embeds 'Excellence in Care' and we can boast multiple tiers of oversight to ensure your care exceeds expectations at every opportunity. From your superb care assistants to your dedicated customer service manager, who is there to act as your 'North Star' no matter the question or requirement, your Bluebirds are there for you any time, day or night, 365 days a year. I'm delighted to read that you find significant value in our service - that's exactly what we set out to deliver! Thank you again for sharing your insight; it is our honour to support you in your home.