We are grateful to this very longstanding customer for his kind and positive comments about our company, carers and service. We had the pleasure of helping the gentleman's late wife for several years and supported her when she required end-of-life care. Since his wife's passing around twelve months ago we have continued to help with various household duties numerous times a week. He regularly phones the office and the owner of Independent Living enjoys a chat.<br>We do note the slightly lower "value for money" score than we would like. All I can say on this is we do stay the full care time without taking out travel time and, with costs like the national minimum wage increasing together with utility bills, we have no option but to raise our customer prices if we are to provide a quality service.