Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our company and the professionalism of our carers. Hearing that your mother feels confident and comfortable in their care brings us great pride.<br>Your suggestion to receive rosters via email is a service that is currently available, and I will switch your preferred method of receiving rotas. Our goal is to provide you with the most convenient and efficient service possible, and we are constantly working on improving our communication methods to better meet your needs. Have you considered the use of our app? <br>Should you have any further suggestions for improvements, please do not hesitate to reach out to me. We greatly value your input and are committed to delivering exceptional care services to both you and your mother. Thank you again for choosing our company, and we look forward to continuing to serve you and your family.