We really appreciate your very kind and thoughtful feedback, it means everything to us and will certainly be received by our staff with a lot of gratitude. We understand how emotionally and physically demanding it can be on families when they have to put care in place for their loved ones. We are always available and go a step further to provide aftercare wherever possible. Please get in touch if there is ever anything more we can do to support; our customers and their family become family to us and family comes first.