We always appreciate all sorts of feedback/reviews that encourage us to improve and enhance our services for the better. We are glad that you were happy with the service provided to you at the beginning, but, sorry to hear it didn't continue due to limitations on what we can't provide as a care agency. Our standard of care still remains the same, Respect, Caring, Supportive and Compassionate. We provide care workers to support and assist people who are in need in order to be able to be independent or be comfortable in their chosen environment. We are a care-providing agency and we do not provide Maids or Chefs. Our policy goes along the guidelines of what the Social Services instruct us to carry. Again we are very sorry we could not accommodate your requirements and we wish you all the best.