Hello Christine, <br>Thanks so much for taking the time to provide us with this lovely feedback. I know the team and Dad's client coordinator really value the time they spend in your family home. It really is a pleasure to work alongside you all as a family and to share the same goals. It is of the utmost importance that we continue to work with you and your lovely family to enable the most personalised experience. I know the team look forward to visiting every day. <br>Kind regards.