We're sorry to hear that you feel as if you need to leave a negative review. Unfortunately, we weren't able to work with you to create an acceptable working environment for our staff. We understand that it may be disheartening to have your dependent returned, but through conversations with the local authority, the handover was smooth and no one was placed at any risk.
We understand your frustrations regarding this scenario and understand that your experience wasn't what you had hoped for. We wish you all the best for the future.