Thank you very much for your lovely feedback about our services. We are delighted to know our care team made a positive impact to your mother's health. Our care team is very pleased to have you mention the following about them, "Their initial thorough assessment was carried out by a friendly and competent lady and that same friendliness and competence has been reflected in the hard-working and cheerful ladies who punctually arrive every agreed evening without fail." Working in partnership with you made it easier for us as you offered such amazing family support. It was a pleasure supporting your mother with the right carers to meet her care needs. All of our team wish your mother all the best in the care home.