Dear Sandra, thank you so much for your lovely feedback. We are delighted that your mum is happy with the care we provide for her and that the family feels supported by our team. We know how important it is to work closely with the family so that we can support your mum in the best way possible. As you probably already know, our carers are very fond of your mum and love taking her out. They have a lot of fun together! Thank you so much again for your kind words.