Thanks so much for your 4-star review, Sarah.<br>We are glad to learn that our carers were able to make Mum as comfortable as possible and could provide support as required.<br>We primarily make it part of our priorities to ensure that our service users are cared for by our well-trained, professional, detail-oriented carers who have developed excellent communication skills.<br>We cherish your review, as it encourages us to continue to improve our services.