There were some issues that were raised by the service users's and family members, each concern that was raised received a full investigation and response that service user and family were happy with.<br>The service user asked to return to Primecare after a lengthy Hospital Admission.<br>A lot of support was put in for service user to change over to a new pharmacy as service user could not cope with ordering meds (this is something that we do not  normally do as standard when a service user is able to do for themselves)<br>Compliments were received and sent out to carers as service user was really happy with them and family commented that ‘All carers are wonderful they are like models’.<br>We agree however that there are "problems of the care system in this country" which can be attributed to a general lack of funding.