We always appreciate our clients taking the time to provide feedback. Whilst it’s great that you felt your carer was a nice person, we are very sorry to hear that there were elements you were not happy with. I am sure we would all agree that it’s never easy to share your home with someone, even if it's useful during a period of respite. This is, in part, why a member of our care management team visited often and stayed connected with you so that we could ensure, if needed, more support for the carer in how you like things to be done. <br>We really care about people getting what they need out of our service, so perhaps if you decide to opt for respite in the future, you will feel more confident in sharing any worries with us at the time and then we can ensure these are addressed promptly. This will guarantee a better result all round.