Thank you very much for all the review and feedback. We really appreciate your time to express and comment on our service delivery to your mother. We greatly value all feedback and reviews as they motivate and encourage us to keep on providing eminence care. We endeavour to keep on providing person-centred care as per our motto. Your mother is a pleasure to look after as she fully participates in her care delivery. She communicates and expresses her choices and preferences with the care staff eminently. We appreciate all the collaborative working patterns from all the multidisciplinary team members and the family at large. We are working together as a team.