Thank you so much for taking the time to share your thoughts and experiences with Bluebird Care regarding your mother's care. We are truly grateful for your feedback, and we're delighted to hear that your mother has been receiving quality care from our dedicated team of carers. We also appreciate your feedback regarding the need for improved communication, especially when there are changes to the schedule on short notice. Please know that we take your comments seriously, and we are actively working to enhance our communication processes to better inform our customers and their families of any adjustments in a timely manner. Your suggestion is invaluable, and we are dedicated to ensuring a smoother and more transparent communication experience moving forward.