Thank you so much for submitting a review on our care. I am so pleased that you have loved our service and specifically that we stay in touch and anticipate future and current needs that you have. I realise that the value for money is the only area that you would like us to improve and we recognise that providing the best service does in this case cost slightly more but it does allow us to attract the best care professionals and recognise their professionalism with ongoing training and constant improvement. We will continue to try and control our costs. Thank you.