Thank you for your review. However, as a company, we do not share packages, especially when working with vulnerable people; we discussed this with you. We were not given any notice; you informed us that we would be working with your carer who was not employed by us, two days before they started. This is the reason we decided to give the package back. We do not rush our visits; instead, we accommodate the times you provide. You can also request flexibility from us as we strive to be accommodating.